We do not mail any paper invoices unless requested by a group. All invoices are emailed out at the time of purchase. They will reference your company name, address, and information, as well as a PO # or project note that you enter at the time of purchase.
After the emailed invoice has arrived, you can either submit it directly to your accounting department for payment, or group multiple invoices together to pay off on NET 30 terms.
If you need an invoice showing all activity for a date range, please ask your account admin (the person who works for you and manages your TurboSquid account) to login and export all purchases to an excel sheet. Often times this will help you get to the bottom of any account billing problems.