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Buying: Can you help me with my purchases?
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Conversions & Technical Support
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Conversions to IGES, STL, SAT, STP, and X_T
File Format Conversion Requests
What is the rar format?
Custom 3D
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What is TurboSquid Custom 3D?
I just submitted a project for Custom 3D, now what?
Is there anything I can do to expedite my Custom 3D project?
Purchasing and Downloading
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TurboSquid's Refund and Return Policy
How can I get a receipt or customized invoice?
Problems completing purchase
Finding Content
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About the Product Preview
How do I sort my search results?
How do I view high-resolution preview images?
Selling: How does it work, and how do I get paid?
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Royalty Payments
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How do I get paid? What do I need to do?
How are payments made and how often?
Royalty Payment Problems
Taxes and Documentation
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How do I get an ITIN?
Will I have to pay U.S. and local taxes?
What is TurboSquid’s Withholding Policy for artists from tax treaty countries?
Common Artist Questions
(37)
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SquidGuild Bridge
What do I have to do to sell my work?
What types of digital products can I upload for sale?
SquidGuild
(10)
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Japanese Partner, amanaimages
SquidGuild Network
SquidGuild Benefits
CheckMate: The first 3D modeling standard
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CheckMate for Customers
(5)
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What is CheckMate Certification?
How do I search for CheckMate 3D models?
CheckMate in Product Preview
CheckMate for Artists
(19)
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Can I make changes to my CheckMate Certified model?
CheckMate Certification for Artists
Preparing a 3D Model for CheckMate Publishing
CheckMate 3D Modeling Standard
(12)
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Resetting Transforms
CheckMate Tools Contest
CheckMate Tools Contest OFFICIAL RULES
Publishing
(9)
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Product Descriptions
How do I create high-resolution thumbnail images?
How do I make my 3D model more appealing in searches?
Glossary
(10)
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Coincident Faces
Coincident Vertices
Face
Videos
(3)
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Customer Interviews
3ds Max Instructional Videos
Maya Instructional Videos
Copyright & legal help: How can I use your models?
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English: Licensing & Usage
(12)
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Standard Royalty Free License FAQ
Editorial Royalty Free License FAQ
End User License Agreement (EULA)
Copyright and trademarks
(7)
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Copyright Basics
Trademark Basics and FAQ
Copyright Infringement Policy
Русский язык: Licensing & Usage
(3)
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Russian Editorial License Agreement
Russian Standard License FAQ
Russian Editorial License FAQ
Français: Licensing & Usage
(5)
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French TurboSquid Standard Royalty-Free License
French Editorial License
French End User License Agreement
Deutsch: Licensing & Usage
(5)
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German TurboSquid Editorial License
German TurboSquid Standard Royalty Free License
German Turbosquid End User License Agreement
Español: Licensing & Usage
(5)
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Spanish Turbosquid End User License Agreement
Spanish Standard Royalty Free License
Spanish Editorial Royalty Free License
Italiano: Licensing & Usage
(5)
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Italian TurboSquid End User License Agreement
Italian TurboSquid Standard License Agreement
Italian TurboSquid Editorial License
Polski: Licensing & Usage
(5)
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Polish TurboSquid End User License Agreement
Polish Editorial Royalty Free License
Polish Standard Royalty Free License
中文: Licensing & Usage
(5)
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Chinese End User License Agreement
Chinese Standard Royalty Free License
Chinese Editorial License Agreement
日本語: Licensing & Usage
(5)
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Japanese End User License Agreement
Japanese Editorial Royalty Free License Agreement
Japanese Standard License Agreement
한국의: Licensing & Usage
(5)
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Korean End User License Agreement
Korean Editorial Royalty Free License
Korean Standard Royalty Free License
Other questions you may have
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General
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Gmax
Falling Pixel, Exchange3D, and TurboSquid: FAQ
We're always here to help
Tentacles
(24)
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TurboSquid's Tentacles
Tentacles compatability
Will Tentacles work offline?
Autodesk Certified Animation Plugins
(89)
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ACAP: NodeJoe and Additional Network Render Licensing
ACAP: Power ProE to Max 6 and Additional Network Render Licensing
ACAP: Power UGS to Max 6 and Additional Network Render Licensing
Corporate Accounts
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Corporate Accounts
Advantages of Corporate Accounts
Revit & CAD
(8)
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What is Revit Certification?
How do I get my Revit files certified?
What are the restrictions on the usage of Revit families?