TurboSquid Help & Support
Home
Submit a request
Check your existing requests
English
Deutsch
Español
Français
Italiano
Polski (Polish)
Português (Brasil)
Русский
日本語 (Japanese)
简体中文 (Simplified Chinese)
한국어 (Korean)
Knowledge Base
Overview
|
Recent
Buying: Can you help me with my purchases?
»
Conversions & Technical Support
(11)
»
File Format Conversion Requests
Element 3D for AfterEffects
Conversions to IGES, STL, SAT, STP, and X_T
Purchasing and Downloading
(15)
»
How do I choose which file format I need?
What are the available payment options for purchasing?
TurboSquid's Refund and Return Policy
Finding Content
(7)
»
About the Product Preview
How do I sort my search results?
How do I view high-resolution preview images?
Selling: How does it work, and how do I get paid?
»
Publishing Products
(13)
»
Product Pricing Guidelines
How do I prepare my 3D model for sale on TurboSquid?
Spellings of 3D Product Names
Royalty Payments
(11)
»
How do I get paid? What do I need to do?
How are payments made and how often?
Royalty Payment Problems
Taxes and Documentation
(20)
»
How do I get an ITIN?
Will I have to pay U.S. and local taxes?
What is TurboSquid’s Withholding Policy for artists from tax treaty countries?
SquidGuild
(12)
»
SquidGuild Bridge
Japanese Partner, amanaimages
About the SquidGuild
Common Artist Questions
(22)
»
Guide to Reporting Defective Product Pricing
Pricing Solutions FAQ
What do I have to do to sell my work?
CheckMate: The first 3D modeling standard
»
CheckMate for Customers
(5)
»
What is CheckMate Certification?
How do I search for CheckMate 3D models?
CheckMate in Product Preview
CheckMate for Artists
(25)
»
Can I make changes to my CheckMate Certified model?
The CheckMate Advantage
CheckMate Pro Checklist
CheckMate 3D Modeling Standard
(12)
»
Resetting Transforms
CheckMate Tools Contest
CheckMate Tools Contest OFFICIAL RULES
Publishing
(9)
»
Product Descriptions
Wireframe Thumbnails
Signature Images
Glossary
(9)
»
Coincident Faces
Coincident Vertices
Face
Videos
(3)
»
3ds Max Instructional Videos
Customer Interviews
Maya Instructional Videos
Copyright & legal help: How can I use your models?
»
Licensing & Usage
(12)
»
Standard Royalty Free License FAQ
End User License Agreement (EULA)
Editorial Royalty Free License FAQ
Copyright and trademarks
(7)
»
Copyright Infringement Policy
Copyright Basics
Trademark Basics and FAQ
Other questions you may have
»
General
(25)
»
How do I close my account?
Report Product Feature
Falling Pixel and Exchange 3D Support
Tentacles
(24)
»
TurboSquid's Tentacles
Tentacles compatability
Will Tentacles work offline?
Autodesk Certified Animation Plugins
(89)
»
ACAP: NodeJoe and Additional Network Render Licensing
ACAP: Power ProE to Max 6 and Additional Network Render Licensing
ACAP: Power UGS to Max 6 and Additional Network Render Licensing
Corporate Accounts
(20)
»
Sign up now
Corporate Accounts
Advantages of Corporate Accounts
Revit & CAD
(8)
»
What is Revit Certification?
How do I get my Revit files certified?
What are the restrictions on the usage of Revit families?
English
Deutsch
Español
Français
Italiano
Polski (Polish)
Português (Brasil)
Русский
日本語 (Japanese)
한국어 (Korean)