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Buying: Can you help me with my purchases?
Conversions & Technical Support
File Format Conversion Requests
Conversions to IGES, STL, SAT, STP, and X_T
Element 3D for AfterEffects
Purchasing and Downloading
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TurboSquid's Refund and Return Policy
About the Product Preview
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Selling: How does it work, and how do I get paid?
Publishing Agreement FAQ
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Taxes and Documentation
As a non-U.S. resident, what kind of documentation do I need?
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Will I have to pay U.S. and local taxes?
About the SquidGuild
Common Artist Questions
Guide to Reporting Defective Product Pricing
Pricing Solutions FAQ
I see a download of one of my products, but I don't see a recent sale. How can I tell who downloaded it?
CheckMate: The first 3D modeling standard
CheckMate for Customers
What is CheckMate Certification?
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CheckMate in Product Preview
CheckMate for Artists
CheckMate Pro Specification
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CheckMate Pro Checklist
CheckMate 3D Modeling Standard
CheckMate Tools Contest
CheckMate Tools Contest OFFICIAL RULES
How do I create high-resolution thumbnail images?
Preparing for Publishing
3ds Max Instructional Videos
Maya Instructional Videos
Copyright & legal help: How can I use your models?
Licensing & Usage
Royalty Free License
Royalty Free License FAQ
Editorial Use Information
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Copyright Infringement Policy
Other questions you may have
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Report Product Feature
Falling Pixel and Exchange 3D Support
Will Tentacles work offline?
Autodesk Certified Animation Plugins
ACAP: FumeFX UI is cropped within 3ds Max
ACAP: NodeJoe and Additional Network Render Licensing
ACAP: Power ProE to Max 6 and Additional Network Render Licensing
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Revit & CAD
What is Revit Certification?
How do I get my Revit files certified?
If I upload my Revit models and families, what is my liability to customers?