posted this on September 26, 2011 07:05
When you submit a model for CheckMate inspection, it goes into an Inspection Queue. If your model fails inspection, a support ticket is created with all the specifics, and you get a notice of the support ticket via email. At that point, if you still want your model to pass CheckMate, you need to correct the model and resubmit it.
After you've fixed the model and uploaded it, you'll need to click the Resubmit or Submit option at the lower right of Step 1 in the Publisher, and click Publish. This puts your model back into the Inspection Queue in its original priority spot, meaning you'll get the fastest possible attention from an inspector.
Conversely, if you click cancel you will lose your priority position, as this removes the model from the Inspection Queue altogether. If you later submit the model to CheckMate again, it will be placed in your Personal Queue with a submission date of the current date. On top of that, if you click cancel and you have at least one other model in your Personal Queue, one of these other models (the one with the earliest submission date) will get bumped into the Inspection Queue instead.