There are several reasons why you might be having trouble completing your purchase.

The most common problem is with a credit card number being entered incorrectly or with a mis-match during the name and address verification process. Please make sure you have entered your credit card number and expiration date correctly. Also, be sure that the name and address you have provided match what your bank or credit card company has on file.

If you are sure you have provided all the correct information, please contact our TurboSquid Help & Support Team, and we can assist you in processing your order.